All Collections
Technical Support
What should I do if the app freezes or becomes unresponsive?
What should I do if the app freezes or becomes unresponsive?
Oda Hjelmeland avatar
Written by Oda Hjelmeland
Updated over a week ago

If the FIDL app freezes or becomes unresponsive, you can try the following:

1) Close the app and open it again

2) Turn your device off and on

3) Ensure you have the latest app update

4) Ensure your device has the latest update

5) Check if you meet the technical requirements

If it still doesn't work, please contact us via chat or at [email protected], and we will assist you!

Did this answer your question?